Shipping Terms

BUSINESS AS USUAL!

However, due to Covid-19 our deliveries may be slightly delayed or disrupted. 
You will receive tracking details when shipped. Please be patient in these difficult times.

THANK YOU FOR YOUR UNDERSTANDING.

COVID19 HOT SPOT SERVICES: If your service has been closed due to COVID19, please provide your home address to ensure delivery and that your parcel is not lost or returned,

We ship via courier and Australia Post and you have the option to choose the cheapest option for your parcel size and shipping address.

The default instruction is "Authority to Leave". If they are unable to leave the parcel, the item may be left at the nearest post office or returned back to base. To ensure a hassle free delivery, give clear instructions for the courier if your address is hard to find or they need to be buzzed in.

If you require a signature upon delivery please let us know in the notes. This is not possible with all types of deliveries but we will let you know if not, and you may have to pay extra for this feature.

If your address is within a school which may be closed on school holidays, please provide an alternative address or let us know when you re-open so we can hold the delivery. Deliveries occur between 8am-6pm, Monday through Friday, excluding holidays.